Privacy Policy

1. Information We Collect

• Personal Identification Information: Name, email address, phone number, delivery address, billing address, and payment details (e.g., credit card information, PayPal account details) when you place an order or create an account.
• Order Information: Details of your pizza orders, including pizza type, toppings, quantity, delivery preferences, and order history.
• Website Usage Information: IP address, browser type, device type, operating system, pages visited, time spent on the website, and other usage data collected through cookies and similar tracking technologies.
• Communication Information: Content of messages you send to us (e.g., customer support inquiries, feedback) and our responses.
• Optional Information: Preferences (e.g., favorite pizzas, dietary restrictions), marketing consent, and other information you choose to provide.

2. How We Use Your Information

• To process and fulfill your orders, including preparing and delivering your pizza, processing payments, and sending order confirmations and updates.
• To create and manage your account, allowing you to track orders, save preferences, and make future orders more quickly.
• To provide customer support, respond to your inquiries, resolve complaints, and improve our service quality.
• To personalize your experience, including recommending pizzas and promotions based on your order history and preferences.
• To send marketing communications (e.g., special offers, new pizza launches, loyalty program updates) if you have given your consent to receive them. You can unsubscribe from these communications at any time .
• To maintain the security of our website and services, detect and prevent fraud, and comply with legal obligations.
• To analyze website usage and improve our website design, functionality, and offerings.

3. How We Disclose Your Information

• Service Providers: We may share your information with third-party service providers who help us operate our business, such as delivery partners (to deliver your pizza), payment processors (to process payments), IT service providers (to maintain our website), and customer support providers (to assist with inquiries). These service providers are only allowed to use your information to perform the services we request and are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of the transaction, but we will ensure that the receiving party complies with this Privacy Policy.
• With Your Consent: We may share your information with third parties if you have explicitly given your consent to do so.

4. Cookies and Tracking Technologies

5. Data Security

6. Your Rights

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to request deletion of your personal information (subject to legal obligations).
• The right to restrict or object to the processing of your personal information.
• The right to withdraw your consent to marketing communications at any time (you can click the “unsubscribe” link in our marketing emails or contact us directly).
• The right to data portability (i.e., request a copy of your personal information in a machine-readable format).

7. Data Retention

8. Contact Us

9. Changes to This Privacy Policy